The studio is closed. Your front desk isn’t.

Every empty reformer started as an unanswered message.

The reply that came too late.

She asked at 22:10. You answered at 9:30. By then she had booked with the studio that answered first.

The trial that never came back.

One great first class, then silence. Nobody had time to ask how it went, or to offer the second.

The no-show nobody charged.

The spot was held all week. The card was never taken. The waitlist never heard about it.

The member who quietly stopped.

Three visits a week, then one, then none. Nobody noticed until the renewal didn’t come.

None of this happens because you lack software. It happens because your people are busy doing the work that matters: teaching, treating, caring. So we gave them one more on the team.

Watch a day go by. Tap any hour, or keep scrolling.

06:40. Before anyone opens the door.

The desk opens at nine. The 7:30 class fills at 6:41. Reach answers, books on the real calendar and takes the payment before the coffee is ready.

11:15. Everyone is teaching.

Your instructors are where they belong: with the client on the reformer. The phone on the shelf no longer needs them.

19:30. Rush hour.

The queue at the desk gets a smile and a check-in. The twelve DMs behind it get answered too, in seconds, with your real prices.

23:48. After close.

The lights are off. A voice note arrives, in Spanish. Reach understands it, answers in his language and books the slot. Nobody set an alarm.

08:00. While you slept.

One email over coffee: what happened, what was booked, what was paid, and the one thing that needs a person. That is your whole morning admin.

Illustrative scenes. Every capability shown is live in production today.

You don’t need another app. You need another pair of hands.

Reach doesn’t ask your team to learn a dashboard or babysit a bot. It works inside the tools you already pay for and does the work there: reading real availability, writing real bookings, charging real cards. When a person is truly needed, it hands the conversation to one.

Your channels

WhatsApp, Instagram, TikTok and Messenger DMs, web chat and email. Google reviews answered too.

Your calendar

Mindbody, Momence, bsport, AimHarder or your own system. Real availability, real bookings.

Your payments

Stripe, inside the conversation. Paid before the no-show.

Your paperwork

Waivers and consent forms, signed and filed as PDFs.

• A bot answers questions. → Reach books the class.
• Software gives you a login. → Reach gives you back your evening.
• A ticket waits for someone. → Reach hands it to you, with context.

Keep your booking system. Reach operates it.

Reach reads real availability, writes real bookings, reschedules, cancels and keeps every customer record in sync, inside the software you already run. No migration, no double entry.

Connected

• Mindbody: Bookings, memberships and CRM
• Momence: Bookings and rescheduling
• Cal.com: Appointments and calls
• Stripe: Payments in the conversation

Connected on demand

• bsport: Classes and memberships
• AimHarder: Box and gym scheduling

Your own software

Running something else, or something you built? We connect Reach to it during onboarding.

More bookings. Same front desk.

Production numbers from a multi-location fitness studio that runs bookings, payments and WhatsApp on Reach. Not a pilot.

• 87% of bookings handled end to end by Reach
• 74% of reschedules resolved with no staff involved
• 63% of messages answered outside desk hours
• 24/7 every channel answered, nights and weekends included

Ask it yourself.

This is the production Reach that sells Reach. Ask about prices, ask in Spanish, ask what it would do for your studio. If you want a demo, it will book one on our real calendar.

• Real answers, not a script
• Any language
• Books a real demo

Live in ten days. With a person, not a ticket queue.

1. Day 1: A thirty-minute call. Your business, your channels, your booking system. We tell you plainly what Reach will do on day one.
2. Days 2–4: Share what your team knows. Prices, services, policies and the questions you answer every day. We turn it into knowledge and voice.
3. Days 5–9: We connect and rehearse. Real bookings and real payments, end to end. You talk to Reach before any customer does.
4. Day 10: Reach joins the team. We stay in the thread the first weeks, reading conversations with you and tuning as we go.

Operations for your business.

Handle customer service and bookings for your location.

Operations

€129/month. Launch offer. For 6 months. Then €200/month.

• 10,000 credits included every month
• Setup and standard integration included.

Includes up to €20/month of WhatsApp/Meta message fees; any excess is billed at cost. Prices exclude VAT or applicable taxes.

Before you start

How do credits work?

Credits cover AI usage at provider cost: 1 credit equals €0.01, and fractional credits can be used. For US dollar rates, we use a fixed conversion based on the ECB reference, with no added exchange fee. Included credits renew each service month and do not roll over. If you need more, purchase or arrange prepaid credit; there are no automatic recharges.

Which costs are charged separately?

The plan fee includes up to €20 a month of WhatsApp/Meta message fees; any excess is billed at cost, with no markup. Reach covers Mindbody API costs. Phone numbers, other channel providers and payment fees are charged separately. We explain costs and applicable currency conversion before setup. Custom development is agreed separately.

Which features remain in assisted beta?

The internal Maestro assistant (voice and text), Google and semantic media searches, external profile enrichment and automatic imports from Instagram, TikTok and YouTube remain in assisted beta for new accounts and are not included in these prices. We review availability and cost with you before any activation.

Is annual billing available?

Yes. Annual billing is agreed directly with the Reach team and includes a discount on the fee.

How many conversations do the credits cover?

There is no fixed number: it depends on the model, context and services used. Metered usage is charged at provider cost and can use fractional credits. Additional credit is prepaid, with no automatic recharges.

How does service start?

We review compatibility, configure your knowledge and standard integration, and check the workflows with you. Guided setup is included. Available channels and features depend on your location’s compatible integrations.

Can I cancel or use multiple locations?

Yes. Cancel before the next renewal in account management or through the Reach team. The paid period continues until its end. Pricing covers one location; for several, we agree the scope of each.

Fill the room. Not the inbox.

Your customers are already writing. Reach makes sure every one of them is answered, booked and looked after, while your team does what they love.